ChatGPT Consulting Services Australia
Most Australian organisations already have staff using ChatGPT - often informally, often without governance, and sometimes with client or organisational data they shouldn't be putting into a public AI tool.
Free Me Up AI provides ChatGPT consulting services: helping Australian businesses and not-for-profits use ChatGPT productively and safely - with the right version, the right governance, and practical training.
The Problem With Ungoverned ChatGPT Use
When staff use personal or free ChatGPT accounts for work tasks, organisations face real risks. Free Me Up AI helps organisations get ahead of this - with proper tooling, governance, and training.
Privacy breach risk
Client or beneficiary data entered into a public AI tool is a potential privacy breach with serious consequences.
Inconsistent outputs
No standard for when and how ChatGPT is used means inconsistent quality and no accountability for AI-assisted work.
Reputational risk
Professional liability exposure and reputational risk. 'We didn't know staff were using it' is not a defence.
ChatGPT: Free vs. Plus vs. Teams vs. Enterprise
Not all ChatGPT versions are the same. The version matters for data privacy. For most Australian SMEs and NFPs, ChatGPT Teams is the right option.
ChatGPT Free
Not recommendedTrains on your inputs by default. Not appropriate for any business or client data.
ChatGPT Plus
Personal onlyCan opt out of training, but still a personal account. Not appropriate for shared or sensitive use.
ChatGPT Teams
RecommendedDesigned for organisational use. Does not train on your data. Appropriate for most business use cases.
ChatGPT Enterprise
EnterpriseHighest security and compliance controls. Appropriate for larger organisations or highly regulated sectors.
Free Me Up AI helps you select, configure, and govern the right version. Compare ChatGPT and Microsoft Copilot for NFPs.
What ChatGPT Is Best Used For
ChatGPT is most valuable as an individual thinking and drafting tool. It is less suited to tasks requiring real-time data, access to your internal systems, or deep integration with your existing tools - that's where Microsoft Copilot is often more appropriate.
Drafting
Emails, documents, proposals, reports - ChatGPT produces usable first drafts that save hours of writing time.
Research
Researching topics, summarising information, and rewriting content for different audiences.
Thinking
Thinking through problems, strategies, and options. Generating ideas, frameworks, and structures for meetings and presentations.
Our ChatGPT Consulting Approach
Assessment - understanding how your team is currently using (or avoiding) ChatGPT
Version selection - recommending the right ChatGPT version for your organisation
Governance framework - clear policy on what ChatGPT can and cannot be used for
Data privacy controls - protecting client, beneficiary, and organisational data
Practical training - how to get good results from ChatGPT in your specific work context
Prompt library - organisation-specific prompts for your most common use cases
What to Do If Staff Are Already Using Free ChatGPT Accounts
This is the situation most Australian organisations are already in. Staff have discovered ChatGPT on their own, started using it for work tasks, and no one has established what is and is not acceptable.
The response is not to ban it. Banning AI tools your staff find useful creates shadow usage, people continue, just less visibly. The response is to get ahead of it with the right tooling and a clear policy.
The practical steps:
- 1Find out what is actually happening. A short anonymous survey asking staff which AI tools they use and what for is usually enough. Most organisations are surprised by the breadth of informal use already occurring.
- 2Upgrade to the right version. If staff are using ChatGPT Free or Plus for work tasks, move the organisation to ChatGPT Teams. The cost difference is modest. The data handling difference is significant.
- 3Set clear rules on what goes in and what does not. Client names and contact details, financial data, beneficiary information, and confidential commercial information should not be entered into any AI tool without explicit controls in place. A one-page policy covering this takes an hour to write and removes most of the risk.
- 4Build a prompt library. The biggest reason staff revert to informal or ineffective AI use is that they do not know how to get useful results. An organisation-specific prompt library, covering your most common tasks in your language and format, turns occasional AI use into consistent productivity.
Free Me Up AI handles all four steps as part of our ChatGPT consulting engagement. Most organisations are set up with the right version, a governance policy, and a working prompt library within two to three weeks.
ChatGPT vs Microsoft Copilot: Which Is Right for Your Organisation?
The short version: if your business runs on Microsoft 365, start with Copilot. If you need a flexible general-purpose tool your team can use across any task, ChatGPT Teams is the right choice. Many Australian businesses use both, Copilot for work that happens inside Microsoft apps, ChatGPT Teams for everything else.
Key differences for Australian SMEs and NFPs:
Not sure which fits your organisation? This is exactly what we work through in a free 30-minute clarity session.
Frequently Asked Questions
ChatGPT Teams costs approximately $35 AUD per user per month. This is the minimum version appropriate for business use. The free and Plus versions are not suitable for tasks involving client or business data.
Yes, with the right version and governance in place. ChatGPT Teams does not train on your data, which makes it appropriate for most business tasks. The rules we recommend: no raw client files uploaded, no sensitive personal information entered, and all client-facing outputs reviewed by a human before sending. For highly regulated sectors, legal, financial advice, healthcare, we add additional guardrails during the governance setup.
Yes. ChatGPT Teams is well suited to NFP use for drafting submissions, board papers, grant reports, and internal communications. Many Australian NFPs already have access to Microsoft Copilot through their Microsoft 365 licence, which is worth checking first, it may already cover what you need at no extra cost. Where ChatGPT adds value for NFPs is as an individual thinking and drafting tool, particularly for staff who do a lot of written work. We cover the full comparison in our guide to AI tools for Australian not-for-profits.
The core difference is where they live. Microsoft Copilot is embedded inside your existing Microsoft 365 apps, Outlook, Word, Excel, Teams. It drafts emails inside Outlook, summarises meetings inside Teams, and writes inside Word. Your data stays within Microsoft's security boundary. ChatGPT is a standalone tool you open in a browser or app. It is more flexible and better for open-ended thinking, drafting from scratch, and tasks that don't live inside a specific Microsoft app. For most Australian businesses, the answer is not one or the other, it is Copilot for work that happens inside Microsoft 365, and ChatGPT Teams for everything else. We cover this in detail in our ChatGPT vs Microsoft Copilot comparison for Australian businesses.
Want to use ChatGPT properly in your business?
Book a free 30-minute clarity session. We work with Australian businesses and not-for-profits across Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra, Hobart, and Darwin. We'll show you what ChatGPT can realistically do for your workflow - and set it up so it actually delivers.
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