AI automation services for Australian small business
Practical AI built around your real workflows, with governance from day one.
Most AI consulting in Australia is built for enterprise. Long discovery phases, proprietary platforms, and a deck full of frameworks before anyone touches your business. We do the opposite. Here's what an AI consultant actually does for Australian small businesses, in plain English. Free Me Up AI works with Australian small businesses, not-for-profits, and professional services firms, and we ship working automation in weeks not quarters.
Every engagement starts with the same question: where is your team actually losing time? Then we design AI that supports the people doing the work, with data privacy, human review, and clear accountability built in from day one. Not bolted on after the project goes live. Not promised in a policy document and ignored in the build. Built in.
We do not sell software. We do not push you onto a platform you will still be paying for in three years. We charge a fixed price for the engagement, you keep the systems we set up, and you can run them without us. That is the model.
Based in Melbourne. We work with businesses across Sydney, Brisbane, Perth, Adelaide, Canberra, Hobart, and Darwin, remotely or on-site. Looking for industry-specific use cases instead? See our Industries page for how AI applies to eight common Australian sectors.
What we deliver
Five service categories. One practical approach.
Most engagements combine two or three of these. We scope the right mix in a free 30-minute clarity session before any quote.
AI automation for businesses
AI that does the admin sitting on top of your real workflows. Inbox triage, document drafting, internal reporting, knowledge lookup, and the dozens of small handoffs that eat your week. We build it around how your team actually works, not how a software vendor wishes you worked.
Typical engagement: 2 to 4 weeks. Fixed price.
Custom AI agents
Purpose-built internal AI assistants for your team. Trained on your documents, your policies, and your terminology. Used by staff to answer questions, draft responses, and find information buried in shared drives. Always with human review on outputs that matter.
See our AI Command Centre for the productised version.
Workflow and process automation
Connecting the systems you already use. Email to CRM, document management to finance, intake form to project tracker. Removing duplication and manual handoffs without ripping anything out and replacing it. Clients commonly save up to ten hours a week per person on the workflows we automate first.
Often paired with custom AI agents for the harder cases.
AI integration and enablement
Helping your team adopt ChatGPT, Microsoft Copilot, and similar tools safely and well. Training that's specific to your industry and your work. Clear guardrails on what to use AI for and what not to. Templates and prompts your team can actually use on a Tuesday morning.
AI governance and responsible use
The work that's easy to deprioritise and expensive to skip. Policy frameworks, data privacy assessments, human oversight requirements, vendor risk reviews, and clear lines on what your AI can and cannot do. Designed for Australian Privacy Act obligations, not global defaults. Designed to satisfy boards and auditors, not just IT.
Included in every engagement. Also available standalone for clients who want a governance baseline before they automate anything.
Industries
Eight industries we work with
Different industries, different admin, different compliance. Same practical approach. Pick yours for the use cases, outcomes, and examples that match your work.
Small business and sole traders
Quoting, invoicing, email, onboarding
Not-for-profits and advocacy
Submissions, board admin, grant reporting
Construction and trades
Site reports, SWMS, multi-site comms
Professional services
Research, proposals, client reporting
E-commerce and retail
Support, product content, supplier comms
Healthcare and wellness
Documentation, referrals, patient comms
Education and training
Course content, accreditation, comms
Government and public sector
Briefings, consultation, reporting
Why Free Me Up AI
Built for Australian small business, not enterprise
Four reasons clients pick us over the alternatives.
Governance from day one
Every engagement opens with the governance scope: data privacy, human oversight, review processes, and what your AI is not allowed to do. Built in before the first automation goes live, not after something goes wrong.
Fixed price, no lock-in
Every engagement is scoped and quoted up front. No hourly creep, no retainer treadmill, no platform fees that follow you for years. You pay a fixed price, you keep what we build, and you can run it without us.
Australian context, not global
Privacy Act compliance, GST and BAS realities, Fair Work obligations, ATO requirements, ACNC reporting for not-for-profits. We work to the rules you actually operate under, not the global defaults that come baked into most AI consulting playbooks.
Senior practitioner, not a sales team
You speak to the person doing the work. Twenty years in senior product and technology leadership across banking, wagering, and SaaS, including roles delivering products to millions of users in regulated industries. You will not be passed to a junior delivery team after the contract is signed.
Featured engagement
The 90-Day AI Pilot
One live workflow, a governance framework, and a board-ready summary. Fixed scope, fixed price, real outcomes. For Australian small businesses and not-for-profits ready to act on AI without committing to a multi-year platform.
Up to 20 staff
90-Day AI Pilot - Essential
From $5,500
+ GST. Fixed scope, governance built in.
- One live workflow implemented end-to-end
- Governance framework tailored to your tools
- Team training and adoption support
- Board-ready summary at 90 days
20 to 50 staff
90-Day AI Pilot - Full Stack
From $8,500
+ GST. Multi-team rollout, deeper governance scope.
- All Essential pilot deliverables included
- Multi-team workflow design and rollout
- Extended governance and policy artefacts
- Stakeholder briefings across the organisation
Not sure which fits, or want a different scope? Most engagements get scoped during a free 30-minute clarity session. We will tell you honestly if AI is the wrong fit for your situation.
Common questions
Questions clients actually ask
Direct answers. No marketing fluff.
Want to know if AI fits your situation?
Book a free 30-minute clarity session. We will look at your real workflows, identify where AI could help, and tell you honestly where it cannot. No sales pitch, no obligation.